| Plan |
Price per user, per month |
| Voipfone 100 |
£5 |
| Voipfone 500 |
£10 |
| Voipfone 1000 |
£15 |
| Voipfone Unlimited |
£20 |
|
Voipfone Unlimited business plans are designed for businesses that use the telephone for
their normal business activities. Call centres, telemarketers and re-sellers are specifically
excluded from this service. It is not permitted for customers to use Voipfone Unlimited with their own PBX.
Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions
will affect a normal business telephone user.
Residential plans (including VAT)
| Plan |
Price per user, per month, including VAT |
| Voipfone at Home 100 |
£6 |
| Voipfone at Home 300 |
£9 |
| Voipfone at Home Unlimited |
£14 |
|
Voipfone at Home Unlimited plans are designed for people that use the telephone for their normal
residential activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted
for customers to use Voipfone at Home Unlimited with their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions
will affect a normal residential telephone user.
Cloud Call Recording storage
| Minutes |
Price per 1000 minutes of storage per month |
| 1 - 25,000 |
£1.00 |
| 25,001 - 50,000 |
£0.90 |
| 50,001 - 75,000 |
£0.80 |
| 75,001 - 100,000 |
£0.70 |
| 100,001 - 125,000 |
£0.60 |
| 125,001 - 150,000 |
£0.50 |
| 150,001 - 175,000 |
£0.40 |
| 175,001 - 200,000 |
£0.30 |
| 200,001 - 225,000 |
£0.20 |
| 225,001 and above |
£0.10 |
|
Standard call recordings (without Cloud Call Recording subscription)
|
Price per recorded minute |
| Standard call recordings |
2.5p |
|
Recordings made without a Cloud Call Recording subscription are charged per
minute of recording time and are stored for 30 days. Recorded calls may be played back online
and downloaded to your own computer during this time, after which they are automatically removed
from our servers.
| Number prefix |
Price per month * |
| 01 |
£3 |
| 02 |
£3 |
| 03 |
£3 |
| 0843 |
£3 |
| 0845 |
£3 |
| 0870 |
£3 |
| 0800 (voice calls only; 0800 numbers have an inbound call charge of 3p per
minute) |
£5 |
|
Volume discount savings are automatically applied on accounts with more than 10
UK phone numbers. Numbers 11-20 will be £2.50 per month, and 21
and above will be only £2 per month.
International phone numbers
| Country |
Area Code |
Price per month |
| Belgium |
Brussels |
£5 |
| Ireland |
All Areas |
£5 |
| Sweden |
Stockholm |
£5 |
| USA Freephone |
1-8xx |
£5 |
|
With the exception of Irish numbers, European numbers have an inbound call charge
to you of 2p per minute (ex VAT). Calls to Irish numbers have no inbound call charge. USA freephone
numbers have an inbound call charge of 4.2p per minute (ex VAT). Your caller pays their standard
rate for dialling a geographical number in that country.
Calls to UK landlines
| Destination number |
Call cost |
| Landline - 01, 02, 03 * |
1p |
| 0800 & 0808 ** |
FREE |
| 0843, 0844 & 0845 ** |
Click to check
|
| 0870, 0871 & 0872 ** |
Click to check
|
| 118707 Directory Enquiries ** |
120.8p per call plus
9p
per minute access charge |
|
* Calls to Crown Dependencies (i.e. Jersey, Guernsey and the Isle of Man)
are charged at 3p per
minute and are not included in Voipfone Plan or Landline Minutes packages.
** Unbundled Tariff Numbers (08, 09, 118) are not included in Voipfone
Plan or Landline Minutes packages. Our Access Charge for Unbundled Tariff Numbers is
9p per minute.
Calls to UK mobiles
| Destination network |
Call cost |
| Vodafone |
7p |
| O2 |
7p |
| EE |
7p |
| Three |
7p |
| GiffGaff |
7p |
| Sky |
7p |
| Tesco |
7p |
| ASDA |
7p |
| Lyca |
7p |
| Others (not included in mobile minutes package) |
20p |
|
There is a minimum charge of 1p. Diverted calls are charged at the same rate as
dialled calls.
UK mobile calls are charged based on the number range called, not the network the number is
currently active on. For example, it would cost
7p per minute to call an O2 mobile
number which has been ported to Lyca mobile.
When comparing our prices with others, please check their minimum price and minimum duration charges
- it makes a very big difference to your final bill.
Calls to international landlines
| Destination |
Call cost |
| Brazil, Canada (exc. Yukon and Northwest Territories), Denmark, France, Hungary,
Iceland, Ireland, Italy, Luxembourg, Mexico, Norway, Romania, Slovakia,
Sweden, USA (exc. Alaska and Hawaii), Vatican City |
2p |
| Other countries |
Click to check
|
|
Calls to some premium, freephone or other special numbers in countries shown
above may cost more. Please check before calling by using our
Call Cost Calculator.
Calls to international mobiles
| Destination |
Call cost |
| Canada & USA |
2p |
| Bangladesh, Bermuda, Bhutan, Brazil, Brunei, Chile, Colombia, Finland, France
Hong Kong, Hungary, Iceland, Indonesia, Ireland, Japan, Norway, Pakistan, Peru,
Romania, Slovakia, South Korea, Sweden |
10p |
| Other countries |
Click to check
|
|
Calls to some premium, freephone or other special numbers in countries shown
above may cost more. Please check before calling by using our
Call Cost Calculator.
UK landline minutes packages
| Package |
Discount |
Price per month |
| 250 Minutes |
4% |
£2.40 |
| 500 Minutes |
5% |
£4.75 |
| 1000 Minutes |
7.5% |
£9.25 |
| 2500 Minutes |
10% |
£22.50 |
| 5000 Minutes |
12% |
£44 |
| 10000 Minutes |
15% |
£85 |
|
Calls to Crown Dependencies (i.e. Jersey, Guernsey and the Isle of Man)
are not included in Voipfone Plan or Landline Minutes packages.
UK mobile minutes packages
| Package |
Discount |
Price per month |
| 250 Minutes |
10% |
£15.75 |
| 500 Minutes |
20% |
£28 |
| 1000 Minutes |
28.5% |
£50 |
| 2500 Minutes |
37% |
£110 |
| 5000 Minutes |
43% |
£200 |
| 10000 Minutes |
65% |
£245 |
|
Mobile networks included in these packages are Vodafone, O2, EE and Three, plus
their resellers such as GiffGaff, Sky, Tesco and ASDA. They exclude
specialist networks such as Manx and Jersey.
UK mixed minutes packages
| Package |
Price per month |
| 250 Minutes |
£11 |
| 500 Minutes |
£20 |
| 1000 Minutes |
£36 |
| 2500 Minutes |
£80 |
| 5000 Minutes |
£150 |
| 10000 Minutes |
£200 |
|
Calls to Crown Dependencies (i.e. Jersey, Guernsey and the Isle of Man)
are not included in Voipfone Plan or Mixed minutes packages.
Mobile networks included in these packages are Vodafone, O2, EE and Three, plus
their resellers such as GiffGaff, Sky, Tesco and ASDA. They exclude
specialist networks such as Manx and Jersey.
SMS packages
| Package |
Discount |
Price per month |
| 100 Messages |
5% |
£7.60 |
| 500 Messages |
7.5% |
£37 |
| 1000 Messages |
10% |
£72 |
|
Voipfone PA
| Package |
Discount |
Additional calls |
Price per month |
| 5 Voipfone PA calls |
20% |
£2.50 |
£10 |
| 10 Voipfone PA calls |
24% |
£2.50 |
£19 |
| 20 Voipfone PA calls |
28% |
£2.50 |
£36 |
| 50 Voipfone PA calls |
32% |
£2.50 |
£85 |
| 100 Voipfone PA calls |
36% |
£2.50 |
£160 |
| 200 Voipfone PA calls |
40% |
£1.50 |
£300 |
|
The standard cost for a Voipfone PA call without a package is £2.50 ex VAT.
| Broadband package |
One-off setup fee |
Price per month |
| Essential Broadband |
£60 |
£22 |
| Superfast Fibre 1 |
£60 |
£29 |
| Superfast Fibre 2 |
£60 |
£32 |
| Superfast Full Fibre 115 |
£60 |
£34 |
| Superfast Full Fibre 160 |
£60 |
£36 |
| Superfast Full Fibre 220 |
£60 |
£38 |
| Ultrafast Full Fibre 330 |
£60 |
£40 |
| Ultrafast Full Fibre 550 |
£60 |
£45 |
| Ultrafast Full Fibre 1000 |
£60 |
£50 |
|
Not all Broadband are available at all locations. Please check before
calling by using our Broadband availability
checker.
Additional fees may apply for service cancellation.
