Prices

We have a policy of honest, transparent pricing. Calls are free between all Voipfone customers and extensions - no matter where they are. We charge by the fraction of a second and round the total call cost up to the next penny, with a minimum call charge of 1p.

The phone industry is notorious for deliberately obfuscating its prices and using rather underhand tricks to disguise its charges. We have written an article 'Scams of the Telephony Trade' which will help you spot the most obvious scams and misleading marketing techniques.

All prices quoted below are exclusive of VAT unless otherwise stated

30 day free trial on all Voipfone plans

Trial one of our plans risk-free and see how Voipfone can work for you.

No commitment required. You are free to cancel or upgrade to a full paid-for plan at any time.

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Business plans

Compare plans
Plan	Price per user, per month
Voipfone 100	£5
Voipfone 500	£10
Voipfone 1000	£15
Voipfone Unlimited	£20

Voipfone's monthly business plans are designed for businesses that use the telephone for their normal business activities. Call centres, telemarketers and re-sellers are specifically excluded from these services. They are not suitable for customers using their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal business telephone user.

Residential plans (prices include VAT)

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Plan	Price per user, per month, including VAT
Voipfone at Home 100	£6
Voipfone at Home 300	£9
Voipfone at Home Unlimited	£14

Voipfone at Home monthly plans are designed for people that use the telephone for their normal residential activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted for customers to use Voipfone at Home Unlimited with their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal residential telephone user.

Voipfone Flex

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Service	Price per month
Extension	£1.50
Call Group	£1
Call Queue	£2
Call Barring	£3
IVR Switchboard (single menu)	£5
IVR Switchboard (multi-menu)	£10
Custom Music on Hold	£2
Call Me Back Pro	£2
Cloud Call Recording (Click here for details on storage pricing)	£10

Cloud Call Recording storage

Minutes	Price per 1000 minutes of storage per month
1 - 25,000	£1.00
25,001 - 50,000	£0.90
50,001 - 75,000	£0.80
75,001 - 100,000	£0.70
100,001 - 125,000	£0.60
125,001 - 150,000	£0.50
150,001 - 175,000	£0.40
175,001 - 200,000	£0.30
200,001 - 225,000	£0.20
225,001 and above	£0.10

Standard call recordings (without Cloud Call Recording subscription)

	Price per recorded minute
Standard call recordings	2.5p

Recordings made without a Cloud Call Recording subscription are charged per minute of recording time and are stored for 30 days. Recorded calls may be played back online and downloaded to your own computer during this time, after which they are automatically removed from our servers.

Phone numbers

UK phone & fax numbers | International phone numbers

UK phone & fax numbers
Number prefix	Price per month *
01	£3
02	£3
03	£3
0843	£3
0845	£3
0870	£3
0800 (voice calls only; 0800 numbers have an inbound call charge of 3p per minute)	£5

Volume discount savings are automatically applied on accounts with more than 10 UK phone numbers. Numbers 11-20 will be £2.50 per month, and 21 and above will be only £2 per month.

International phone numbers
Country	Area Code	Price per month
Belgium	Brussels	£5
Ireland	All Areas	£5
Sweden	Stockholm	£5
USA Freephone	1-8xx	£5

With the exception of Irish numbers, European numbers have an inbound call charge to you of 2p per minute (ex VAT). Calls to Irish numbers have no inbound call charge. USA freephone numbers have an inbound call charge of 4.2p per minute (ex VAT). Your caller pays their standard rate for dialling a geographical number in that country.

Call Pricing

UK landlines | UK mobiles | International landlines | International mobiles

Calls to UK landlines
Destination number	Call cost
Landline - 01, 02, 03 ^*	1p
0800 & 0808 ^**	FREE
0843, 0844 & 0845 ^**	Click to check
0870, 0871 & 0872 ^**	Click to check
118707 Directory Enquiries ^**	120.8p per call plus 9p per minute access charge

^* Calls to Crown Dependencies (i.e. Jersey, Guernsey and the Isle of Man) are charged at 3p per minute and are not included in Voipfone Plan or Landline Minutes packages.

^** Unbundled Tariff Numbers (08, 09, 118) are not included in Voipfone Plan or Landline Minutes packages. Our Access Charge for Unbundled Tariff Numbers is 9p per minute.

Calls to UK mobiles
Destination network	Call cost
Vodafone	7p
O2	7p
EE	7p
Three	7p
GiffGaff	7p
Sky	7p
Tesco	7p
ASDA	7p
Lyca	7p
Others (not included in mobile minutes package)	20p

There is a minimum charge of 1p. Diverted calls are charged at the same rate as dialled calls.
UK mobile calls are charged based on the number range called, not the network the number is currently active on. For example, it would cost 7p per minute to call an O2 mobile number which has been ported to Lyca mobile.
When comparing our prices with others, please check their minimum price and minimum duration charges - it makes a very big difference to your final bill.

Calls to international landlines
Destination	Call cost
Brazil, Canada (exc. Yukon and Northwest Territories), Denmark, France, Hungary, Iceland, Ireland, Italy, Luxembourg, Mexico, Norway, Romania, Slovakia, Sweden, USA (exc. Alaska and Hawaii), Vatican City	2p
Other countries	Click to check

Calls to some premium, freephone or other special numbers in countries shown above may cost more. Please check before calling by using our Call Cost Calculator.

Calls to international mobiles
Destination	Call cost
Canada & USA	2p
Bangladesh, Bermuda, Bhutan, Brazil, Brunei, Chile, Colombia, Finland, France Hong Kong, Hungary, Iceland, Indonesia, Ireland, Japan, Norway, Pakistan, Peru, Romania, Slovakia, South Korea, Sweden	10p
Other countries	Click to check

Calls to some premium, freephone or other special numbers in countries shown above may cost more. Please check before calling by using our Call Cost Calculator.

Call Minutes packages

UK landlines | UK mobiles | Mixed | SMS

UK landline minutes packages
Package	Discount	Price per month
250 Minutes	4%	£2.40
500 Minutes	5%	£4.75
1000 Minutes	7.5%	£9.25
2500 Minutes	10%	£22.50
5000 Minutes	12%	£44
10000 Minutes	15%	£85

Calls to Crown Dependencies (i.e. Jersey, Guernsey and the Isle of Man) are not included in Voipfone Plan or Landline Minutes packages.

UK mobile minutes packages
Package	Discount	Price per month
250 Minutes	10%	£15.75
500 Minutes	20%	£28
1000 Minutes	28.5%	£50
2500 Minutes	37%	£110
5000 Minutes	43%	£200
10000 Minutes	65%	£245

Mobile networks included in these packages are Vodafone, O2, EE and Three, plus their resellers such as GiffGaff, Sky, Tesco and ASDA. They exclude specialist networks such as Manx and Jersey.

UK mixed minutes packages
Package	Price per month
250 Minutes	£11
500 Minutes	£20
1000 Minutes	£36
2500 Minutes	£80
5000 Minutes	£150
10000 Minutes	£200

Calls to Crown Dependencies (i.e. Jersey, Guernsey and the Isle of Man) are not included in Voipfone Plan or Mixed minutes packages.
Mobile networks included in these packages are Vodafone, O2, EE and Three, plus their resellers such as GiffGaff, Sky, Tesco and ASDA. They exclude specialist networks such as Manx and Jersey.

SMS packages
Package	Discount	Price per month
100 Messages	5%	£7.60
500 Messages	7.5%	£37
1000 Messages	10%	£72

Voipfone PA call packages

Voipfone Personal Assistant packages grant you all the benefits of an in-house receptionist but at a fraction of the cost.

Each package gives you an allowance of inbound calls, anything from 5 per month all the way up to (but not limited to), 200 per month, these calls will be answered by one of our specialist team members and they will handle the call using a script provided by you.

Voipfone PA
Package	Discount	Additional calls	Price per month
5 Voipfone PA calls	20%	£2.50	£10
10 Voipfone PA calls	24%	£2.50	£19
20 Voipfone PA calls	28%	£2.50	£36
50 Voipfone PA calls	32%	£2.50	£85
100 Voipfone PA calls	36%	£2.50	£160
200 Voipfone PA calls	40%	£1.50	£300

The standard cost for a Voipfone PA call without a package is £2.50 ex VAT.

Voipfone Broadband

Voipfone broadband services connect you directly into our telephone network so we're totally in control of its performance - you are not using the public internet to make your telephone calls and there's only us to talk to if you have a problem with your calls.

Voipfone Broadband

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Broadband package	One-off setup fee	Price per month
Essential Broadband	£60	£22
Superfast Fibre 1	£60	£29
Superfast Fibre 2	£60	£32
Superfast Full Fibre 115	£60	£34
Superfast Full Fibre 160	£60	£36
Superfast Full Fibre 220	£60	£38
Ultrafast Full Fibre 330	£60	£40
Ultrafast Full Fibre 550	£60	£45
Ultrafast Full Fibre 1000	£60	£50

Not all Broadband are available at all locations. Please check before calling by using our Broadband availability checker.
Additional fees may apply for service cancellation.

Miscellaneous charges

One-Off manual transaction	Price
Move a number from one account to another	£5
Change of number from fax to voice or voice to fax	£5
Number reactivation after final expiry	£10
Broadband cancellation fee	£40
Line rental cancellation fee	£20
0207 number one off set up fee	£150
CLI presentation activation fee	£5
OSIS phone number listing	£10

Monthly Plans

Voipfone's ready-made plans include many of our innovative features for free. Easy to set up - just pick a plan that suits you today, and switch to a different plan when your needs change.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.

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You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.