Voipfone Service Numbers

Here you will find a list of important service numbers for example, access to our voicemail and conference service, emergency services and balance update.

Voicemail

0843 176 0760 or 0844 774 6606

Conference Service

0843 176 0000

166 Anti Telesales Service

0843 176 0166

Mobile Call Through - Requires Registration to Voipfone Account

020 7099 0707 or 028 2178 8118

Mobile Call Through - No Registration Required

0800/0808

0292 000 0800

Mobile Call Back - for Registered Users

020 7099 0808

In-Call Feature Codes

• ## - Used to transfer a call if your telephone doesn't have a transfer button
• #0 - Starts and stops call recording (charged at 2.5p pm)
• #1 - Places call on hold. # will remove from hold
• **ext - Picks up the ringing extension from another phone e.g. **201 would pick up 201 if it was ringing

Short code Service Numbers

• 112 Emergency Services
• 999 Emergency Services
• 123 Gives date and time
• 141 Withhold your number
• 150 Customer Services
• 152 Voipfone Echo test; shows how good your connection to Voipfone is
• 154 Reads back your account minutes and balance
• 155 Confirms that you have set up your phone correctly
• 156 Conference Service
• 166 Our famous Anti-Sales call tool & try it! (0843 1760 166 from outside Voipfone)
• 1470 un-withhold your number
• 1471 Plays back the last number that called you and allows you to ban the number if you have our call barring service.
• 1571 Voicemail for the telephone or extension you are using
• 1572 Voicemail for the master account when using the Virtual PBX
• 118707 Connects to BT's Directory Enquiry services
• **1571ext - Direct Voicemail - Connect to the Voicemail of an Extension without having to call the extension and wait for it to ring out. Useful if you answer a call, and would like to transfer the caller directly to another users voicemail service, so you don't have to take a message and pass it on

e.g. **1571205 would connect to extension 205 voicemail directly to leave a message.