Contact Us

You should find the answers to most of your questions on the website (see the Support tab above), but if you can't find what you need, please:

Call us, Monday to Friday, 9am to 5pm on 0345 868 5555. If you need to talk to us about your account, please have your account number - it's the 8 digit number starting with 3 - and your memorable word handy.
Email us, anytime - just complete the form below. Please use the email address you registered with so that we can get all your details on screen and help you more efficiently. Unless we are very busy or your question is a particularly tough one, we will usually get back to you within the hour.

Please note: Calls to and from Voipfone may be recorded to help us resolve disputes and for training purposes.

Support Resources

To make sure you get up and running quickly and stay that way, we have a variety of resources to help you. If you are unable to find the answer to your questions using the Voipfone support pages please feel free to contact our technical support.

Voipfone Support Pages

Contact Details

Head Office

iNet Telecoms® Ltd
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Telephone: 0345 868 5555
Email: info@voipfone.co.uk
Abuse: abuse@voipfone.co.uk
Fax: 020 7043 5556

Registered Office

iNet Telecoms® Ltd
23 St Leonards Road
Bexhill-on-Sea
East Sussex
TN40 1HH
United Kingdom

Dot-Tel: voipfone.tel
Company Number: 05168033
VAT Number: 858850966
D-U-N-S: 73-914-6301

Online Control Panel

With the Voipfone online Control Panel you can manage your account in real time. From here you can manage almost everything about your account and any changes you make are instantaneous.

Log Into Your Voipfone Control Panel

Control Panel

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.

Signup

You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.