Our ready-made plans start from as little as £5.00 per user per month, or take complete control over your plan with Voipfone Flex. Just pick a plan that suits you today, and switch to a different plan when your needs change.
Voipfone Flex is a pick 'n' mix, self-build service so that you can create your own customised Virtual PBX. Extensions, call queues, multi-level IVRs, numbers, call minutes packages etc can be added and removed individually. Flex is particularly useful for companies needing a large number of extensions.
If you move your existing number into one of our plans there is no cost to do it and your ported number becomes the number included in the price of the plan.
With all Voipfone plans, you're not tied down to a contract so you can easily change plan every month, directly from your Online Control Panel.
All prices quoted below are exclusive of VAT unless otherwise stated.
We also offer plans for residential customers.
Voipfone Flex |
Voipfone 100 |
Voipfone 500 |
Voipfone 1000 |
Voipfone Unlimited |
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Monthly price (per user, ex VAT) | £1.50 | £5 | £10 | £15 | £20 |
Standard features |
Included free with all our plans: Voicemail, business hours, call diverts, call pickup, softphone app and more |
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UK mobile and landline calls (per user) | None | 100 Minutes | 500 Minutes | 1000 Minutes | Unlimited |
Included phone numbers (per account) | None | 1 | 1 | 1 | 1 |
Additional UK phone numbers | £3 each | £3 each | £3 each | £3 each | £3 each |
Call groups | £1 each | ||||
Call barring | £3 | ||||
Call queue | £2 | ||||
Call me back pro | £2 | ||||
IVRs (single menu) | £5 each | ||||
IVRs (multi menu) | £10 each | ||||
Cloud call recording | £10 | ||||
Custom music on hold | £2 | ||||
No Contract | No Contract | No Contract | No Contract | No Contract | |
Voipfone Flex£1.50 Per User Per Month |
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Standard features: Voicemail, business hours, call diverts, call pickup, softphone app and more |
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UK mobile and landline calls (per user) | None |
Included phone numbers (per account) | None |
Additional UK phone numbers | £3 each |
Call groups | £1 each |
Call barring | £3 |
Call queue | £2 |
Call me back pro | £2 |
IVRs (single menu) | £5 each |
IVRs (multi menu) | £10 each |
Cloud call recording | £10 |
Custom music on hold | £2 |
No Contract | |
Voipfone 100£5 Per User Per Month |
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Standard features: Voicemail, business hours, call diverts, call pickup, softphone app and more |
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UK mobile and landline calls (per user) | 100 Minutes |
Included phone numbers (per account) | 1 |
Additional UK phone numbers | £3 each |
Call groups | |
Call barring | |
Call queue | |
Call me back pro | |
IVRs (single menu) | |
IVRs (multi menu) | |
Cloud call recording | |
Custom music on hold | |
No Contract | |
Voipfone 500£10 Per User Per Month |
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Standard features: Voicemail, business hours, call diverts, call pickup, softphone app and more |
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UK mobile and landline calls (per user) | 500 Minutes |
Included phone numbers (per account) | 1 |
Additional UK phone numbers | £3 each |
Call groups | |
Call barring | |
Call queue | |
Call me back pro | |
IVRs (single menu) | |
IVRs (multi menu) | |
Cloud call recording | |
Custom music on hold | |
No Contract | |
Voipfone 1000£15 Per User Per Month |
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Standard features: Voicemail, business hours, call diverts, call pickup, softphone app and more |
|
UK mobile and landline calls (per user) | 1000 Minutes |
Included phone numbers (per account) | 1 |
Additional UK phone numbers | £3 each |
Call groups | |
Call barring | |
Call queue | |
Call me back pro | |
IVRs (single menu) | |
IVRs (multi menu) | |
Cloud call recording | |
Custom music on hold | |
No Contract | |
Voipfone Unlimited£20 Per User Per Month |
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Standard features: Voicemail, business hours, call diverts, call pickup, softphone app and more |
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UK mobile and landline calls (per user) | Unlimited |
Included phone numbers (per account) | 1 |
Additional UK phone numbers | £3 each |
Call groups | |
Call barring | |
Call queue | |
Call me back pro | |
IVRs (single menu) | |
IVRs (multi menu) | |
Cloud call recording | |
Custom music on hold | |
No Contract | |
You'll normally only need more than one User if you're a business and have several employees that need their own independent and dedicated extension. For residential customers and sole traders only one User is normally required. If you are using traditional phones via a VoIP adapter, a single user is also usually enough.
All Voipfone Free Trials (including Voipfone Unlimited) include 15 minutes of calls to UK landlines or mobiles, to enable you to try out the included services. To make more calls, you can either top up your account with calling credit, or upgrade your trial to its paid-for equivalent.
Voipfone Unlimited is designed for businesses that use the telephone for their normal business activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted for customers to use Voipfone Unlimited with their own PBX. Full details of this and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal business telephone user.
Voipfone Plans include calls to 01, 02 and 03 landline numbers and 07 mobile numbers. Calls to Crown Dependency landlines (i.e. Jersey, Guernsey and the Isle of Man) are not included in Voipfone Plans. Mobile networks included in these plans are Vodafone, O2, EE and Three, plus their resellers such as GiffGaff, Sky, Tesco and ASDA. They exclude specialist networks such as Manx and Jersey.
New technology can seem confusing at first, but don't worry, we are here to help!
Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!
You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.
You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.