The group feature allows you to combine some of your extensions so that they ring together when called. This is useful if your business is organised into departments with more than one person in each department or if some of your people wish to work from home as well as the office (no need to set diverts or call different numbers).
See our guide to all the flexible routing options available with the Voipfone Cloud PBX.
Need help? Try our call groups support page.
Flexible call routing with Group Diverts
Ring multiple extensions
Combine with a Queue or IVR
New technology can seem confusing at first, but don't worry, we are here to help!
Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!
You can direct your customers to exactly the right person, extension or group of extensions.
Call queuing is a sophisticated queuing system that allows you to queue multiple calls.
You can have up to 800 extensions on each account and each extension can be rung internally.
