If you're going out but still need to receive an important call, you can divert your Voipfone calls to any number, anywhere. This is especially useful if you want to divert your calls to your mobile phone or even to a friend's home.
Our free GeoDivert® app for iPhone and Android will even do this automatically - diverting calls to another number when you move away from your usual location.
We also offer a special divert called PSTN Failover, which sends calls to an alternate number if your phone stops registering with our network for any reason. So if your internet goes down or your power fails you don't need to lose incoming calls.
Note: forwarding or diverting calls will use minutes from your monthly plan.
If you run out of minutes, or want to divert to a number not covered by your plan, such as an overseas destination, you can add calling credit to your account. Calling credit does not expire - it stays on your account until used. We recommend setting an auto-top up to ensure you never run out.
New technology can seem confusing at first, but don't worry, we are here to help!
Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!
You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.
You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.
